Agents Ecosystem: Building the Future of Human-AI Collaboration

Oct 15, 2025

AI agents will work alongside 3.5 billion knowledge workers worldwide, each equipped with dedicated tools, platforms, and digital currencies designed specifically for seamless Human-AI collaboration.

Data Lens

  • AI agents deliver 128% ROI in customer experience and enable 35% faster lead conversion.
  • AI agent adoption will jump 327% by 2027, growing from 15% adoption today to 64% within two years.
  • Among companies using AI agents, 57% are using or planning to use agents in customer service, 54% in sales and marketing, and 53% in IT and cybersecurity within the next six months.
  • By 2028, Gartner predicts that 30% of Fortune 500 companies will provide services through an AI agent, and projects that 58% of business functions will have AI agents managing at least one process daily.

The Opportunity

The agent ecosystem offers vast opportunities across infrastructure, vertical applications, and general agents. We focus on two key areas:

  • Tools for Agents: Current tools are designed for human users in the Web2 SaaS era. Agents need purpose-built tools for task execution, data processing, and domain-specific operations.

  • Platforms for Agents: Existing platforms are siloed and lack integrated agent lifecycle support. We need unified platforms for deployment, orchestration, management, and inter-agent communication.

Sources

Nami Venture Partners